Situation

An innovator in the design and manufacture of luxury architectural finishes from custom flooring to wall coverings was in the midst of strategic re-positioning for incremental growth and scalability.  They found themselves burdened with an inventory that included discontinued and low-volume products, starving the business of the capital to bring in materials for popular high-volume products required to make the transition.  Additionally, the warehouse was not set up to support not handle the incoming volume.  Add in a sales support team that was inexperienced and lacked firm management.  The company realized it needed a very experienced operations executive and reached out to Jim Heaton for support as a fractional Chief Operations Officer.

Jim’s background in turnarounds of troubled company’s and integrations was a perfect fit for the company’s current growth spurt.  His track record of turnarounds with zero company enabled him to jump into solving the issues immediately.